Privacy Policy

Minneriya Wild Tours (National Park Safari Service)

Welcome to Minneriya Wild Tours! We’re delighted by your interest in our inbound tourism services. Prior to proceeding, kindly review and grasp the following terms and conditions governing the utilization of our services. Your usage of our services implies your agreement to adhere to these terms and conditions:

Booking and Confirmation:

1. Availability and confirmation of all bookings are subject to approval by Minneriya Wild Tours.
2. To confirm your booking, a deposit or full payment may be necessary, as specified by us.
3. Booking confirmation will be issued upon receipt of the required payment.

Pricing and Payment:

1. Prices provided by Minneriya Wild Tours are in the specified currency and are subject to modification without prior notice.
2. Payment should be settled in full before the tour commences, unless otherwise stipulated in writing.
3. We accept payments via approved methods such as bank transfers, credit cards, or other mutually agreed-upon means.
4. Refunds processed through OnePay will reflect in the customer’s account within 5-10 days.

Cancellations and Refunds:

1. Cancellation requests must be submitted in writing and are subject to cancellation charges as determined by Minneriya Wild Tours.
2. Refunds, if applicable, will be processed promptly after deducting any cancellation charges.
3. Unused services or partially utilized tours are non-refundable unless specified otherwise by Minneriya Wild Tours.

Travel Documentation:

1. Travelers are responsible for possessing valid passports, visas, health certificates, and any other necessary travel documents.
2. We advise checking the visa requirements and travel advisories of the destination country before making bookings.

Travel Insurance:

1. Comprehensive travel insurance is strongly recommended to cover unforeseen circumstances such as medical emergencies, trip cancellations, and loss of personal belongings.
2. Minneriya Wild Tours will not be liable for any costs or damages incurred due to insufficient travel insurance coverage.

Health and Safety:

1. Travelers must ensure they are medically fit to undertake the tour.
2. It is advisable to consult with a healthcare professional regarding any required vaccinations or health precautions specific to the destination.
3. Minneriya Wild Tours shall not be held liable for any health-related issues or accidents occurring during the tour.


1. While we endeavor to provide a safe and enjoyable experience, Minneriya Wild Tours shall not be held accountable for any loss, damage, injury, or inconvenience during the tour.
2. Travelers participate in tours and activities at their own risk.

Amendments and Modifications:

1. Minneriya Wild Tours reserves the right to amend the tour itinerary, pricing, or terms and conditions at any time.
2. Any changes will be communicated to the traveler promptly.

Privacy and Data Protection:

1. We respect your privacy and handle personal information in accordance with our Privacy Policy.
2. Your use of our services implies consent to the collection, use, and storage of your personal data as outlined in our Privacy Policy.

Governing Law and Jurisdiction:

1. These terms and conditions are governed by and construed in accordance with the laws of Sri Lanka.
2. Disputes arising from or relating to these terms and conditions shall be exclusively subject to the jurisdiction of the courts of Sri Lanka.

By utilizing the services of Minneriya Wild Tours, you acknowledge that you have read, understood, and agreed to these terms and conditions. Should you have any inquiries or concerns, please contact us for clarification before proceeding. Wishing you a delightful journey with Minneriya Wild Tours!

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